How can we help you?

Find answers to common questions or get in touch with our support team. We're here to help you succeed in your interview preparation.

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Have a question or need help? Send us a message and we'll get back to you within 24 hours.

Frequently Asked Questions

Find quick answers to the most common questions about JobWarmup.

How does the AI interview coach work?

Our AI analyzes your responses using advanced natural language processing and compares them against proven interview frameworks like the STAR method. It provides instant feedback on structure, content, and delivery to help you improve.

Is my interview practice data private?

Absolutely. We take privacy seriously. Audio recordings are processed in real-time and not stored on our servers. Your practice sessions and responses are encrypted and only accessible to you.

Can I practice for specific industries or roles?

Yes! Simply paste any job description, and our AI will generate relevant questions tailored to that specific role, industry, and company. We support all industries from tech to healthcare to finance.

What types of questions can I practice?

You can practice behavioral questions, technical questions, situational scenarios, and company-specific questions. Our AI adapts to generate the most relevant questions for your target role.

How accurate is the AI feedback?

Our AI is trained on thousands of successful interview responses and industry best practices. While it provides valuable insights, we recommend combining it with human feedback and practice for best results.

Can I use JobWarmup on mobile devices?

Yes! JobWarmup is fully responsive and works on all devices. You can practice interviews on your phone, tablet, or computer with the same great experience.

How do I cancel my subscription?

You can cancel your subscription anytime from your account settings. Your access will continue until the end of your current billing period, and no future charges will occur.

Do you offer refunds?

Please contact our support team to discuss refund requests on a case-by-case basis.