Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: June 2025
Your Privacy Matters
We're committed to protecting your privacy with these key principles.
Data Encryption
All your data is encrypted in transit and at rest using industry-standard encryption.
No Audio Storage
Audio recordings are processed in real-time and immediately deleted from our servers.
Your Control
You have full control over your data and can delete your account at any time.
Privacy First
We collect only the minimum data necessary to provide our service effectively.
1. Information We Collect
Account Information
When you create an account, we collect your email address, name, and password. This information is necessary to provide our service and communicate with you about your account.
Practice Data
We collect and store your interview practice responses (text) to provide feedback and track your progress. Audio recordings are processed in real-time for transcription and feedback but are not stored on our servers.
Usage Information
We collect information about how you use our service, including features accessed, time spent, and general usage patterns. This helps us improve our platform and provide better recommendations.
2. How We Use Your Information
- Provide and improve our AI interview coaching service
- Generate personalized feedback and recommendations
- Communicate with you about your account and our service
- Analyze usage patterns to improve our platform
- Ensure the security and integrity of our service
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law or to protect our rights and safety
- In connection with a business transfer (with advance notice to users)
- With your explicit consent
4. Data Security
We implement industry-standard security measures to protect your information:
- All data is encrypted in transit using TLS/SSL encryption
- Personal data is encrypted at rest using AES-256 encryption
- Audio recordings are processed in real-time and immediately deleted
- Regular security audits and vulnerability assessments
- Access controls and authentication for all team members
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your practice data
- Opt-out: Unsubscribe from marketing communications
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze usage patterns and improve our service
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can control cookies through your browser settings, but this may affect some functionality of our service.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our service. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or regulatory purposes.
8. International Data Transfers
Our services are hosted in the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information removed.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification. Your continued use of our service after such modifications constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Company: TradingPlus Inc.
Email: support@tradingplus.io
Address: 9450 SW Gemini Dr, PMB 49313
Beaverton, OR 97008-7105
United States
We will respond to your inquiry within 30 days.